Global Software Support Engineer
Applied Materials1 day ago
Hsinchu, TaiwanEntry Level
Responsibilities
- Resolve low-complexity equipment software application and systems issues with some supervision.
- Provide customer software support through the Software Ticketing system.
- Assist field engineers in analyzing software issues reported on customer tools.
- Learn product software, troubleshooting tools, infrastructure, documentation, customer features, and installation or upgrade instructions.
- Complete required company training and certifications for specific product knowledge.
Requirements
- Strong experience developing web applications with HTML, CSS, TypeScript, and JavaScript.
- Experience with modern frontend frameworks and decoupled frontend architectures.
- Proficiency in C# or another object-oriented programming language.
- Understanding of UI/UX design principles and ability to create intuitive, user-friendly interfaces.
- Preferred: familiarity with Docker, Git, cloud platforms such as Azure, AWS, or Google Cloud Platform, virtualization technologies, Python, MySQL, MariaDB, MongoDB, or other NoSQL databases.
Benefits
- Supportive culture with learning, development, and career-growth opportunities.
- Health and wellbeing programs and employee support resources.
- Full-time position located in Hsinchu or Linkou, Taiwan.
- Requires travel 10% of the time; relocation is not available.
Tech Stack
Categories
About Applied Materials
Applied Materials builds semiconductor and display manufacturing equipment and related materials engineering technologies used by chip and flat-panel makers. It sells capital tools, process technology, and lifecycle services and software to support high-volume wafer fabrication and display production worldwide. Founded in 1967 and headquartered in Santa Clara, California, the company is publicly traded on NASDAQ under the ticker AMAT.