Senior Manager, Solutions Architecture
TELUS DigitalBase Salary
$180k - $224k/yr
Responsibilities
- Lead technical scoping, design, and work planning during the pre-sale process.
- Speak with prospective clients about the firm’s engineering capabilities and participate in commercial conversations involving budgets and fees.
- Lead technical architecture and discovery projects using consulting methods to refine client product and technical architectures.
- Collaborate with delivery teams to implement client visions and provide architecture guidance to in-flight projects.
- Own a technology vertical covering solution design, platform selection, implementation support, and thought leadership.
- Develop project estimates, work plans, and project plans within time and cost constraints.
- Expand client accounts through holistic service and support both pre-sale and post-sale engagements.
Requirements
- Expertise in one or more relevant front-end, backend, cloud, data, content management, analytics, or third-party technology areas.
- Experience delivering software in an agency or client-service environment.
- Experience with software estimation, work planning, and project planning within time and cost constraints.
- Ability to explain complex ideas to technical and non-technical audiences and refine product vision with clients through multiple approach options.
- Excellent verbal and written communication skills, comfort navigating ambiguity, and ability to apply repeatable frameworks and best practices.
- Desire to learn mobile software development principles and modern processes such as continuous delivery and rapid iteration.
- Bonus: experience with Amazon Connect, Zendesk CCaaS, Google CES, Five9, Genesys CCaaS, Databricks, Snowflake, AWS Bedrock, Sagemaker, Azure ML, Google AI Platform, Vertex AI, MLOps, Docker, or Kubernetes.
Benefits
- Hybrid work is available from offices in Boston, Columbus, Charlottesville, or Durham.
- Remote work is available with expected travel to clients and TELUS Digital Solutions offices.
- The role offers learning and development time to expand technology expertise in a selected specialization.
- TELUS Digital is an equal opportunity employer committed to a diverse and inclusive workplace.
Tech Stack
Categories
About TELUS Digital
At TELUS, our purpose-driven team works together every day to innovate and do good. From providing technology solutions that make our lives safer and easier, to supporting those who need it most, our inclusive, spirited and giving people are passionate about empowering our customers, communities and each other to thrive in our digital world. A company that helps you be your best self at home and at work: Find a place where you truly belong, your opinions are valued and you can be your best self. A career that ignites your full potential: Get the guidance and support you need to explore your interests, build your skills and get where you want to go. A culture that goes beyond the expected to strengthen communities and the planet: Seize the opportunity to make a difference in our communities and do good for our planet as part of our purpose-driven team. An innovative team committed to solving complex, real world problems: Join a digitally-enabled workforce that’s pushing the boundaries to create sustainable change. We're always building Canada, join us at www.telus.com/careers