Lead Associate | ServiceNow | Across Locations | Engineering as a Service/ Operate
Deloitte Advisory8 days ago
Ahmedabad, IndiaStaff+
Responsibilities
- Implement ServiceNow IRM applications and related modules such as Integrated Risk Management, Security Incident Response, Vulnerability Response, Third-Party Risk Management, and Business Continuity Management.
- Design, configure, and develop workflows, scoped applications, product automations, integrations, and platform solutions.
- Configure Workspace, UI Builder, Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, and Flow Designer.
- Design and implement APIs, web services, connectors, and other integrations.
- Manage deployments, upgrades, migrations to higher environments, troubleshooting, and platform operations.
- Define epics and user stories, create UI mock-ups, estimate work, and propose solutions that meet customer quality and user-experience expectations.
- Conduct code reviews and apply ServiceNow software design and development best practices.
- Provide technical guidance to colleagues and customers and resolve platform questions and issues.
- Collaborate with Functional Consultants and Business Analysts across geographically distributed teams.
- Deliver more than 2–3 projects end-to-end, from requirements gathering through go-live.
- Maintain ServiceNow product knowledge and support strategic roadmap development for GRC technologies.
Requirements
- Mandatory ServiceNow Certified System Administrator certification.
- Required overall and relevant ServiceNow implementation experience, including applications such as IRM, SIR, VR, TPRM, and BCM.
- Hands-on experience with ServiceNow technical development, workflow design, APIs, web services, integrations, and platform configuration.
- Experience designing and developing ServiceNow scoped applications of varying complexity.
- Experience delivering more than 2–3 ServiceNow projects end-to-end from requirements through go-live.
- Preferred experience implementing ServiceNow IRM or Security Operations modules, including Risk Management, Audit Management, Policy Management, Vendor Risk Management, and Security Incident Response.
- Good-to-have experience with ITAM, SAM, HAM, and CMDB.
- Good-to-have ServiceNow Certified Application Developer certification.
- Good-to-have CIS certifications in Risk and Compliance, Security Incident Response, Third-Party Risk Management, and Vulnerability Response.
- Knowledge of strategic roadmap development for GRC technologies, including ServiceNow, RSA Archer, and MetricStream.
- Strong documentation, presentation, verbal, written communication, prioritization, collaboration, and deadline-management skills.
Categories
Solutions Engineering
About Deloitte Advisory
Deloitte Advisory provides consulting and managed services that help organizations manage risk, strengthen controls, investigate fraud, meet regulatory requirements, and execute transactions using analytics and industry expertise. Offerings span cybersecurity, M&A due diligence, finance and regulatory transformation, internal audit, and tech-enabled platforms. It is part of Deloitte’s global network (founded in 1845 and privately held), with U.S. member-firm teams serving corporations and government agencies across sectors.