6 hours ago
Base Salary
$155k - $240k/yr
Responsibilities
- Design and operate scalable, fault-tolerant infrastructure across AWS, GCP, and Azure.
- Automate infrastructure management and operational tasks using Python or Go.
- Manage Kubernetes clusters and infrastructure tooling including Helm and Terraform.
- Own service reliability, performance, efficiency, SLOs, error budgets, and on-call operations.
- Lead incident response, post-mortems, root-cause analysis, and reliability improvements.
- Develop release pipelines, multi-region infrastructure, internal platform capabilities, and observability, cost, and reliability investments.
- Use AI-assisted tools and internal skills to investigate incidents, draft infrastructure changes, create runbooks, scaffold tooling, and review pull requests.
- Partner with product, security, platform, and engineering teams on reliable and scalable system design.
Requirements
- 5+ years of experience in infrastructure engineering, DevOps, or a similar role focused on large-scale, high-availability production systems.
- Production experience running containerized workloads and Kubernetes clusters.
- Experience with Helm and Terraform or Pulumi on at least one major cloud, preferably AWS.
- Proficiency in Python or Go for automation and tooling.
- Existing daily experience using agentic AI tooling such as Claude Code, Droid, Codex, or comparable internal tools is required.
- Demonstrated ability to identify systemic reliability weaknesses, reason from constraints and failure modes, and make tradeoffs involving reliability, velocity, cost, blast radius, and standardization.
- Experience with monitoring and logging stacks such as Prometheus, Grafana, and ELK or equivalent.
- Experience owning at least one infrastructure build end to end with an associated outcome metric.
- Strong communication, collaboration, problem-solving, ownership, and cross-functional relationship-building skills.
- Preferred software-engineering depth includes designing, building, and shipping production services, libraries, or internal frameworks in Python, Go, or a comparable language.
Benefits
- Hybrid work from WRITER hubs in New York City, San Francisco, Seattle, or London.
- Generous paid time off and company holidays.
- Medical, dental, and vision coverage for employees and families.
- Sixteen weeks of paid parental leave for all parents.
- Fertility and family planning support.
- Early-detection cancer testing through Galleri.
- Flexible spending and dependent care flexible spending accounts.
- Health savings account with company contribution for eligible plans.
- Wellness and learning and development stipends.
- Company-wide and team off-sites.
- Company stock options and 401(k).
Tech Stack
Categories
About WRITER
WRITER builds an enterprise generative AI platform for creating, deploying, and supervising AI agents grounded in company data and powered by proprietary LLMs. It sells subscriptions and services to large organizations, with customers such as Accenture, Marriott, Uber, Mars, and Vanguard. Founded in 2020 and headquartered in San Francisco, the privately held company raised a Series C in 2024.