CM.com

Serve as the technical lead for CM.com’s Eastern US region, translating AI-powered customer engagement products into credible business solutions. You’ll lead discovery, demos, solution design, and enablement to support customers, partners, and sales teams.

Build the next generation of CM.com’s Mobile Service Cloud, a cloud-native contact center platform used for millions of customer conversations. You’ll develop full-stack features, strengthen the backend, and integrate HALO-powered AI agents across customer communication channels.

Lead the architecture and development of Mobile Service Cloud, a cloud-native contact centre platform serving thousands of agents and millions of customer inquiries. This principal-level role focuses on .NET backend engineering, cross-product architecture, and AI-enabled customer service innovation.

Join CM.com’s HALO team as a Frontend Developer and help build a human-centered AI platform for business customer engagement. You’ll shape frontend experiences, explore new AI-powered concepts, and scale the existing product in a fast-moving, on-site team.