ixigo

Own the intelligence layer for self-healing enterprise voice agents, building evaluation, observability, and feedback systems that detect and correct failures before they reach customers. This research-engineering role combines speech, LLM agent systems, and production ML infrastructure.

Build evaluation and self-improvement systems for self-healing voice agents, focusing on audio-native quality metrics, observability, and adversarial conversational testing. This full-time role combines machine learning research with production-focused engineering for enterprise customer support.