Kustomer
Kustomer builds a SaaS conversational CRM platform for customer service teams, unifying omnichannel conversations and customer data with AI-driven routing and automation. Founded in 2015 and headquartered in New York, it sells subscriptions to brands that support customers over chat, email, social, and messaging. The company was acquired by Meta in 2022 and spun out in 2023 as an independent business backed by Battery, Redpoint, and Boldstart; customers include Sweetgreen and Starz.
Open Positions at Kustomer
1 open position
Kustomer is hiring a senior/staff-level Full Stack Software Engineer to ship end-to-end product features across frontend, backend, cloud, and AI-powered capabilities. The role works in small, autonomous pods and combines hands-on development with architecture, mentoring, and rotating production support.