Kustomer
Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction. By unifying customer data, conversations, and AI-powered workflows into one seamless workspace, teams deliver service that delights, retains, and drives growth. With Kustomer, support becomes faster, smarter, and more personal, so every customer feels like your most important one. Leading brands use Kustomer to power omnichannel support, intelligent routing, AI assistants, and AI-native reporting.
Open Positions at Kustomer
1 open position
Own end-to-end cost optimization across Kustomer’s AWS cloud and AI infrastructure, from EC2 right-sizing and spend dashboards to LLM token efficiency and developer tooling. Partner with engineering and finance leaders to reduce waste while preserving performance and reliability.