Observe.AI

Client-facing AI Agent Engineer responsible for designing, integrating, deploying, and optimizing enterprise Voice and Chat AI agents and copilots. The role combines hands-on system integration, prompt and workflow design, telephony configuration, and customer delivery.

Senior Machine Learning Engineer building scalable NLP, LLM-powered, and multi-agent AI capabilities from research through production for customer experience applications. The role combines applied ML engineering, production system development, and technical leadership.