Siena AI
Siena AI builds an autonomous customer service platform for consumer and e-commerce brands, using LLM-based agents to handle support, drive sales, and surface insights across channels and languages. The company sells its software to enterprises and serves brands such as FIGS, Spanx, Brooklinen, HexClad, Kitsch, and Grüns. Founded in 2023 and headquartered in New York, it is privately held and raised seed funding in 2024.
Open Positions at Siena AI
2 open positions
Siena is hiring a Software Engineer, Platform Experience to solve difficult customer production issues end to end, debug AI-agent workflows, and build automation that prevents recurring problems. The role combines hands-on coding, customer collaboration, and product-quality improvements in a fully distributed team.
Siena is seeking a hands-on Solutions Engineer to own technical pre-sales, integrations, trials, and post-sales workflow development for its AI-powered customer experience platform. The role combines customer-facing technical discovery with building demos, custom integrations, and workflows for consumer brands.