Talkdesk
Talkdesk builds a cloud contact center (CCaaS) and customer experience automation platform for enterprises, combining voice, digital channels, and AI agents. Delivered as SaaS with integrations to CRM and ticketing tools, it offers routing, analytics, and workforce capabilities for service and sales teams across industries. Founded in 2011 and headquartered in San Francisco, it is privately held and serves customers worldwide.
Open Positions at Talkdesk
8 open positions
Build and maintain high-quality Android or iOS features for Talkdesk’s AI-powered customer experience platform, with growing involvement in shared Kotlin Multiplatform code. This role combines mobile product development, cross-platform collaboration, and hands-on use of AI-assisted development tools.
Early-career Associate Solutions Engineer supporting customer discovery, demonstrations, and technical sales for Talkdesk’s AI-powered cloud contact center platform. The role offers mentorship and hands-on development toward becoming a trusted technical advisor.
Senior Solution Architect who designs and delivers complex software solutions for enterprise customers, partnering with sales, product, implementation, and engineering teams. The role combines client-facing consulting, solution architecture, Statements of Work, and technical guidance.
Lead and grow Talkdesk’s Commercial Solutions Engineering team, guiding presales strategy, customer-facing technical engagements, and team development. This leadership role blends executive-level business storytelling, solution architecture, sales partnership, and go-to-market execution.
Senior Solutions Engineer specializing in healthcare and life sciences, guiding customers from technical discovery through solution architecture, pilots, and post-sale expansion. The role combines healthcare expertise with customer-facing consulting for Talkdesk’s AI-powered contact center and CX solutions.
Partner Technical Architect serving as the technical backbone for partners implementing and leveraging the Talkdesk platform. The role combines hands-on implementation support, AI enablement, technical troubleshooting, partner training, and escalation management.
Lead partner-facing technical enablement and co-selling for Talkdesk’s CCaaS and CXA platform across APAC. Apply deep expertise in Agentic AI, enterprise integrations, and communications technologies to help partners build and scale their practices.
Talkdesk is hiring a Senior Software Engineer to build scalable cloud applications, microservices, APIs, and integrations for its customer experience platform. The role combines hands-on development with technical guidance and architectural influence across engineering teams.