Ticketmaster
Ticketmaster gives millions of fans – worldwide – fair and easy access to the biggest and best in live entertainment. Driven by innovation, unparalleled scalability, and unmatched support, we are the definitive leader in professional ticketing solutions. Over 12,000 artists, teams, and venues around the world trust us to power their amazing performances daily — with more than 500 million tickets sold each year. We are a diverse team of 6,500+ global employees and a proud division of Live Nation Entertainment (NYSE: LYV), the world’s leading live entertainment company and an organization certified as a Great Place to Work®. Everything we do starts with our passion to dream, design, and deliver the unforgettable experience of live. Because we’re fans too — and live only happens once.
Open Positions at Ticketmaster
5 open positions
Lead the architecture, configuration, and continuous improvement of global Zendesk and Five9 contact center platforms supporting Ticketmaster and Live Nation brands worldwide. This technical leadership role combines systems engineering, integrations, operational excellence, incident resolution, and mentoring.
Principal Engineer joining Ticketmaster’s global CSRE team to build resilient, maintainable infrastructure and developer-enablement systems across the company’s technology estate. The role combines systems architecture, legacy modernization, reliability improvements, and technical leadership in a fully remote UK position.
Lead the design and scaling of data, analytics, and AI platforms powering Ticketmaster’s global customer operations, automation, and conversational AI ecosystem. This hands-on technical leadership role combines data engineering, machine learning, operational analytics, and coaching.
Lead the architecture, configuration, and operational improvement of global SaaS contact center platforms supporting Ticketmaster and Live Nation brands. The role combines systems engineering leadership, cross-functional coordination, mentoring, integrations, automation, and incident management.
Lead the technical strategy, architecture, automation, and operation of Ticketmaster’s foundational infrastructure services in a remote UK Principal Engineer role. You’ll improve scalability, reliability, security, and tooling across a high-volume 24x7 environment while mentoring engineers.