UJET
UJET builds an AI-powered, cloud contact center platform (CCaaS) for enterprises, unifying voice, video, chat, SMS, email, and social in a single agent workspace. It offers CRM-native integrations with Salesforce, Zendesk, and Microsoft Dynamics, mobile in-app support, and built-in conversational analytics. Founded in 2015 and headquartered in San Francisco, the privately held company sells its software by subscription to businesses running customer service at scale.
Open Positions at UJET
3 open positions
Senior Cloud Infrastructure Engineer responsible for designing, operating, and evolving the GCP and Kubernetes infrastructure behind a cloud-native SaaS platform. The role combines hands-on cloud networking, Terraform automation, cluster operations, observability, security, and reliability ownership.
Join UJET’s Forward Deployed Engineering team as a hands-on, customer-facing Deployment Specialist delivering complex integrations, technical implementations, and AI-powered virtual-agent experiences. You’ll troubleshoot APIs and logs, modify lightweight code, validate AI responses, and guide customer deployments through production.
Lead the development of UJET’s early SRE function, improving reliability, observability, incident response, and operational efficiency across critical cloud services. This technical leadership role will establish the reliability standards and tooling that enable UJET’s platform to scale safely.