3 months ago
Dublin, IrelandSenior
Responsibilities
- Design and implement secure cloud architectures across AWS environments.
- Build and maintain protective and detective controls for cloud threat visibility.
- Develop detection engineering capabilities to identify attacker behavior and reduce detection and response time.
- Lead cloud security investigations and incident response with engineering teams.
- Participate in shared on-call rotations and coordinate containment, remediation, and recovery during incidents.
- Build automation to improve the scalability, reliability, and effectiveness of security controls.
- Embed security into cloud platforms, infrastructure-as-code workflows, and engineering practices.
- Develop cloud security standards, guidance, and best practices.
- Drive security initiatives from problem definition through implementation and measurable outcomes.
- Assess emerging cloud threats and evolve defensive capabilities.
- Contribute to AI-assisted detection, automated investigations, continuous monitoring, and secure AI-assisted software development workflows.
Requirements
- Proven experience in cloud security, security engineering, detection engineering, or a closely related field.
- Strong experience securing and operating production AWS environments.
- Deep understanding of cloud security principles, modern attack techniques, and security best practices.
- Experience building or operating detection, monitoring, or threat detection capabilities.
- Hands-on experience investigating security incidents, leading technical investigations, and driving remediation.
- Experience implementing security controls across cloud platforms and production environments.
- Strong programming skills and experience building automation, tooling, or operational workflows.
- Experience with infrastructure-as-code practices and modern cloud-native technologies.
- Comfort using modern AI-assisted development tools.
- Ability to communicate security concepts clearly and collaborate with engineering teams.
- Experience with detection engineering, threat hunting, security operations, cloud-native security platforms, CNAPP technologies, large-scale cloud security monitoring, AI for detection or response, AWS networking and identity, or large-scale SaaS and high-growth environments is beneficial.
Benefits
- Competitive salary and equity are offered, with no specific compensation figures stated.
- Weekday lunch, snacks, and a fully stocked kitchen are provided.
- Regular compensation reviews are offered.
- Unlimited access to Claude Code and other AI tools is provided.
- Pension scheme with up to 4% matching is offered.
- Life assurance and comprehensive health and dental insurance cover employees and dependents.
- Flexible paid time off is provided.
- Paid maternity leave and six weeks of paternity leave are offered.
- Cycle-to-Work Scheme and secure bike storage are available.
- MacBooks are standard, with Windows available for certain roles.
- Hybrid work is required, with at least three days per week in the office.
About Intercom
Intercom builds a customer service platform that combines an AI agent (Fin), live chat, and a modern help desk to support sales and support teams. It sells its software as a SaaS subscription to businesses that want to manage customer conversations across web, mobile, and email with automation and analytics. Founded in 2011 and headquartered in San Francisco, the company is privately held and serves startups through large enterprises.