Responsibilities
- Own and improve the reliability, performance, security, and scalability of production database systems.
- Lead database monitoring, alerting, capacity planning, backup, recovery, replication, and disaster recovery practices.
- Identify, diagnose, and resolve complex database performance and availability issues.
- Partner with engineering teams on schema design, indexing strategies, query optimization, and safe database change management.
- Lead technical planning for database migrations, upgrades, scaling strategies, and operational improvements.
- Improve infrastructure-as-code, automation, observability, and repeatability across database operations.
- Define and maintain database runbooks, operational standards, and production readiness criteria.
- Participate in and lead database-related incident response, post-incident reviews, and remediation planning.
- Collaborate with security, compliance, and delivery teams to meet customer, regulatory, and vetting requirements.
- Provide technical guidance and mentorship to engineers, DBAs, and operational teams.
- Represent database reliability concerns in architecture reviews, roadmap planning, and customer-readiness discussions.
- Help build the operational foundation required to support UK police customers and future UK public safety partners.
Requirements
- Significant professional experience administering MySQL or similar relational databases in production environments.
- Deep experience operating cloud-hosted database platforms, preferably AWS RDS, Aurora, or Azure database services.
- Strong expertise in database performance tuning, query optimization, replication, backup, recovery, and high availability.
- Experience designing and operating database infrastructure for complex cloud-based software applications.
- Experience with infrastructure as code, automation, observability, and production operations.
- Strong understanding of cloud infrastructure, networking, security, access controls, and operational risk.
- Ability to influence engineering teams and guide database design decisions across services.
- Strong incident management skills and sound judgment during high-pressure production events.
- Clear written and verbal communication skills, including the ability to explain complex technical tradeoffs to technical and non-technical audiences.
- Demonstrated ability to mentor teammates and improve team-wide technical practices.
- Eligibility and willingness to complete UK police vetting requirements for customer-facing public safety work.
Benefits
- Total compensation is market competitive and may include base salary, bonus opportunity, equity, and a comprehensive benefits package.
About Mark43
Mark43 brings modern technology to enhance public safety, making state, local and federal agencies faster, smarter, and their communities safer. Our integrated Records Management System, Computer-Aided Dispatch, and Data Analytics form the backbone of a unified, real-time public safety operating platform to streamline workflows, improve response times, and foster collaboration. Trusted by over 290 agencies, Mark43 increases effectiveness and efficiency amid rising demands and limited resources. By supporting first responders with innovative tools, AI technology, and a strong cybersecurity foundation, Mark43 equips public safety agencies to address the challenges of today and tomorrow. Visit www.mark43.com for more information or to request a demo.