3 days ago
London, United KingdomMid Level
Responsibilities
- Provide technical pre-sales and post-sales support in partnership with Account Executives and Customer Success Managers.
- Support customers throughout the end-to-end sales process and remain a technical point of contact for clients, partners, and internal teams.
- Deliver Proof of Value engagements and present Threat Intelligence Reports to technical audiences and C-level executives.
- Design and build custom client integrations and define solution architectures.
- Help drive product adoption, revenue growth, and customer satisfaction.
Requirements
- Technical background with existing sales engineering experience in pre-sales and post-sales engagements.
- Strong knowledge of cybersecurity and network and security devices or systems, including Cisco, Juniper, firewalls, IDS, IPS, and SIEM.
- Knowledge of TCP/IP and common networking protocols.
- Strong written and verbal communication skills, including the ability to explain complex technical information compellingly.
- Ability to work collaboratively in an innovative, fast-paced environment and deliver to deadlines.
- Ability to build long-lasting business relationships.
Benefits
- 23 days of holiday plus public holidays, increasing to 25 days after two years of service.
- Additional day off for the employee’s birthday.
- Private medical insurance covering the employee, cohabiting partner, and children.
- Life insurance equal to four times base salary.
- Salary sacrifice pension scheme.
- Enhanced family leave and a confidential Employee Assistance Program.
- Cycle to work scheme.
Categories
Solutions Engineering
About Darktrace
Darktrace is a global leader in AI cybersecurity, providing the essential cybersecurity platform to secure organizations today and for an ever-changing future. Darktrace AI learns from each business's unique data in real time, detecting threats and intervening against attacks with precision and speed. We are a diverse and inclusive team of over 2,400 employees, each playing a crucial role in protecting nearly 10,000 organizations and communities worldwide from known, unknown, and novel cyber-threats.