3 days ago
Galway, IrelandSenior
Responsibilities
- Design, develop, test, and deploy high-quality software implementing product features.
- Own features from design through acceptance testing and deployment.
- Contribute to system architecture and the broader product ecosystem.
- Provide input and direction to the product roadmap.
- Review code, improve readability, and anticipate technical issues.
- Troubleshoot post-deployment production support issues and develop solutions.
- Mentor team members and improve overall team velocity.
- Apply appropriate processes for data security, traceability, and information sharing.
Requirements
- A degree in Computer Science, Software Engineering, or related work experience.
- At least 2 years of software engineering experience.
- Excellent programming skills, particularly in Java.
- Working experience with REST API backend services.
- Expert understanding of object-oriented programming and design.
- Desirable qualifications include AWS-based cloud-native development, natural language understanding, voice bot platforms, speech-to-text and text-to-speech technologies, research projects, microservices, and experience with remote engineering teams.
- Strong communication, collaboration, listening, self-direction, and growth-mindset skills.
Benefits
- Flexible work options including hybrid schedules, work-from-home flexibility, and onsite collaboration in the Galway office.
- Continuous learning, mentoring, career development, leadership development, and education support.
- Employer-supported pension scheme, annual bonus program, private health insurance, dental coverage, wellness supports, income protection, life assurance, and financial planning resources.
- Family-friendly policies including paid maternity and paternity benefits.
- Paid volunteer time, August Free Fridays, and additional well-being and family programs.
Tech Stack
Categories
About Genesys
Genesys builds cloud contact center and customer experience software used by enterprises to manage voice and digital interactions, self-service, and workforce engagement. Its Genesys Cloud platform and related tools are sold as subscription services (CCaaS) with AI for routing, automation, and analytics. The company serves more than 8,000 organizations worldwide and is headquartered in Menlo Park, California.