Genesys

Software Engineer - Analytics Platform

Genesys
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1 month ago
Galway, IrelandMid Level

Responsibilities

  • Design and ship highly available, fault-tolerant services for analytics ingestion, processing, storage, querying, and delivery.
  • Engineer streaming, structured and unstructured storage, search, aggregation, and other parts of the data lifecycle.
  • Deploy, automate, operate, and maintain large AWS environments for reliability, performance, and efficiency.
  • Partner with engineering, product, and data teams to turn concepts and requirements into production-ready tools and services.
  • Review code, mentor peers, share best practices, and help teams address platform issues.
  • Troubleshoot production incidents, identify root causes, and improve system reliability, observability, automation, and performance.

Requirements

  • 4+ years of relevant industry experience building and operating scalable, production-grade software systems.
  • Strong Java development experience, including hands-on experience with Spring and Spring Boot.
  • Cloud experience, ideally with AWS; experience with Google Cloud Platform or Microsoft Azure is welcomed.
  • Experience designing, building, and operating highly available, scalable distributed systems focused on reliability, performance, and automation.
  • Ability to collaborate across engineering, product, and data teams to deliver production-ready solutions.
  • Exposure to building and supporting data streaming solutions using Apache Kafka.
  • Experience with Apache Druid and/or Apache Flink is preferred.

Benefits

  • Flexible work options, including hybrid schedules, work-from-home flexibility, and onsite collaboration in the Galway office.
  • Continuous learning, mentoring, career development, leadership development, and education support.
  • Employer-supported pension scheme, annual bonus program, private health insurance, dental coverage, wellness supports, Income Protection, and Life Assurance.
  • Family-friendly policies, including paid maternity and paternity benefits.
  • Paid volunteer time, August Free Fridays, and other well-being and family-oriented programs.

Tech Stack

Categories

BackendData Engineering
Genesys

About Genesys

5,001-10,000 employees

Genesys builds cloud contact center and customer experience software used by enterprises to manage voice and digital interactions, self-service, and workforce engagement. Its Genesys Cloud platform and related tools are sold as subscription services (CCaaS) with AI for routing, automation, and analytics. The company serves more than 8,000 organizations worldwide and is headquartered in Menlo Park, California.

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