2 days ago
Vilnius, LithuaniaMid Level / Senior
Responsibilities
- Act as the technical counterpart to enterprise customers by understanding requirements, defining solutions, and mapping them to product capabilities.
- Support technical discovery, solution design, and architecture discussions with Sales and Product.
- Deliver product demonstrations, technical evaluations, proofs of concept, and proof-of-value projects.
- Translate customer needs into product configurations or implementation approaches.
- Provide onboarding assistance involving integrations, APIs, and infrastructure alignment.
- Report product gaps, technical blockers, and usability issues to Engineering.
- Maintain relationships with customer engineering and IT/security stakeholders.
- Create internal documentation, reusable code snippets, solution templates, and knowledge-sharing materials.
- Contribute customer use-case, deployment-pattern, and implementation feedback to product direction.
- Occasionally travel for customer sessions or events.
Requirements
- 3–5+ years of experience in a client-facing, process-oriented technical role such as business analyst, solutions or implementation consultant, or technical project coordinator.
- Experience ideally gained in software development, IT consulting, or SaaS environments.
- Understanding of APIs and integration concepts, including reading API documentation, testing endpoints, and explaining integration patterns.
- Experience delivering technical PoCs, proof-of-value projects, or integration pilots for enterprise clients.
- Exposure to AI/ML systems and tooling through implementation or integration work.
- Strong troubleshooting, systems thinking, process thinking, and cross-functional workflow-mapping abilities.
- Ability to communicate technical topics clearly to technical and non-technical audiences.
- Fluency in written and spoken English; additional languages are a plus.
- Comfort working in a high-velocity, highly collaborative environment.
- Willingness to occasionally travel for customer sessions or events.
Benefits
- Gross salary starts at €4,000 per month plus bonuses.
- Professional growth support including events, online training, conferences, and books.
- Private health insurance, workouts, sports access, and consultations, with offerings varying by location.
- Team buildings, parties, games, shows, tastings, food coupons, and gifts.
- Additional vacation days based on tenure.
- Additional paid leave for illness or special occasions.
- Flexible working time arrangement.
Categories
Solutions Engineering
About nexos.ai
Nexos.ai builds an AI Gateway and Workspace that give companies a single, EU-hosted API and no-code layer to access, route, and monitor 200+ models (Claude, GPT, Gemini, Mistral). The platform adds spend tracking, rate limiting, failover, and compliance controls, letting teams swap providers without rewriting code. Founded in 2024 and headquartered in Vilnius, the privately held company sells usage-based SaaS to engineering and operations teams deploying LLM-powered workflows.