about 5 hours ago
Base Salary
$176k - $242k/yr
Responsibilities
- Provide hands-on consulting services to Okta customers post-sales.
- Gather, analyze, and document post-sales requirements.
- Communicate effectively with customers at appropriate technical levels.
- Deliver high-quality design and deployment solutions.
- Manage project scope, schedule, status, and documentation.
- Mentor and train customers on the Okta service.
- Act as a liaison between customers and product management.
- Collaborate with sales on upsell and cross-sell opportunities.
- Perform technical design, configuration, and troubleshooting.
- Apply knowledge of identity federation and access control models.
- Utilize SaaS deployment experience with applications like Salesforce and Office 365.
- Ensure quality and time management processes are followed.
Requirements
- 5+ years of experience as a technical consultant.
- Software development experience in Java, Ruby, .Net, PHP, REST/JSON.
- Knowledge of enterprise web technologies and security infrastructures.
- Experience with JavaScript and major JavaScript MVC frameworks.
- Familiarity with API management tools like Mulesoft or Apigee is preferred.
- General knowledge of cloud architectures and enterprise IT landscapes.
- Experience with identity life cycle management processes.
- Ability to manage multiple customer engagements simultaneously.
- Superb communication skills for technical and non-technical audiences.
Benefits
- Health, dental, and vision insurance.
- 401(k) with matching contributions.
- Flexible spending accounts.
- Paid leave including PTO and parental leave.
- Equity options where applicable.