Solution Engineer I
Booking.comResponsibilities
- Deliver platform demonstrations and presentations while translating user requirements into business outcomes.
- Understand users’ technical systems and identify opportunities to accelerate platform adoption.
- Consult on, architect, and deliver custom technical solutions using existing platform components.
- Support onboarding and platform usage by diagnosing errors, troubleshooting unexpected behavior, and optimizing usage.
- Define user needs, collaborate with users and development teams on solution architecture, and lead realization efforts.
- Contribute to SPS product solutions, platform roadmaps, and technical documentation.
- Foster a community of platform users across security department capabilities.
Requirements
- BA/BS in Computer Science, Information Technology, or a related field is required.
- 1–3 years of experience with solution design.
- 1–3 years of experience in internal customer-facing roles and cross-organizational collaboration.
- 1–3 years of scripting experience; Python knowledge is advantageous.
- Experience supporting business cases for technical solutions using qualitative and quantitative data.
- Strong verbal and written communication, organizational, problem-solving, and networking skills.
- Experience in incident response; automation and orchestration experience is a plus.
- Experience writing and publishing technical documentation is desirable.
- Fluency in spoken and written English is required; additional languages are a plus.
- Experience working in operational environments such as Security Operations is optional.
Benefits
- Annual paid time off and generous paid leave, including parent, grandparent, bereavement, and care leave.
- Hybrid working with flexible arrangements and up to 20 days per year working from abroad in the home country.
- Industry-leading product discounts of up to 1400 per year, including automatic Genius Level 3 status and Booking.com wallet credit.
- The role does not include relocation assistance.
Tech Stack
Categories
About Booking.com
A career at Booking.com is all about the journey, helping you explore new challenges in a place where you can be your best self. With plenty of exciting twists, turns and opportunities along the way. We’ve always been pioneers, on a mission to shape the future of travel through cutting edge technology, to make it easier for everyone to enjoy amazing experiences wherever they go. Under a desert sky, or in the heart of a bustling city. Discovering the perfect hideaway, or the perfect paella. When you join us, you’ll be part of a community where taking a different path and trying something new is celebrated and supported. And where making a difference counts. We’re determined to make the world of travel more sustainable, more accessible, and more inclusive, to create a positive impact on a global scale. That’s why we’re always looking for people who search for better solutions, the ones eager to stray off the beaten path to find new ways of doing things. Because at Booking.com it’s more than a job, it’s a journey we’re on together.