2 months ago
Base Salary
$189k - $330k/yr
Responsibilities
- Translate customer goals into system and non-functional requirements covering security, privacy, reliability, performance, scalability, and cost.
- Partner with customers to understand workflows, constraints, systems, data quality, and adoption blockers.
- Create and maintain system context diagrams, data flow diagrams, integration plans, security models, evaluation plans, and operational plans.
- Reuse Ramp product capabilities and primitives to build solutions efficiently.
- Prototype and validate workflows with end users to reduce risk and demonstrate product-market fit.
- Drive projects from bootcamp and technical discovery through implementation, production launch, and operational handoff.
- Ensure deployed workflows are reliable, supportable, measurable, and adopted by customer teams.
- Convert deployments into reusable patterns, components, and playbooks for future AI Solutions projects.
Requirements
- Experience shipping production software in high-ownership environments.
- Ability to work directly with enterprise customers from discovery through production implementation.
- Experience in solutions architecture, technical consulting, forward deployed engineering, or pre-sales engineering.
- Strong ML/GenAI fundamentals, including problem decomposition, evaluation, and deployment trade-offs.
- Strong coding ability in at least one of Python, TypeScript/JavaScript, Java, Go, or a similar language.
- Ability to design secure, scalable systems and produce clear technical documentation.
- Comfort working across APIs, integrations, data pipelines, customer systems, and cloud infrastructure.
- Experience with cloud architecture on AWS, GCP, or Azure and distributed-systems patterns.
- Experience building LLM systems, including RAG, agents, monitoring, and evaluations.
- Willingness to travel up to approximately 75% as needed.
- Familiarity with finance operations workflows such as AP, procurement, expenses, close, reconciliation, and reporting is nice to have.
Benefits
- Flexible PTO, centralized home-office equipment ordering, health and wellness stipend, budget for intra-office travel, and weekly coffee stipend.
- United States employees receive medical, dental, and vision coverage, One Medical membership, 401(k) with employer match, fertility HRA, parental leave, pet insurance, in-office perks, and relocation support to NYC or SF as needed.
- Canada employees receive group medical, dental, and vision coverage, life, AD&D, and disability coverage, fertility drug coverage, group retirement plan with employer match, parental leave, an Employee Assistance Program, and virtual care.
- United Kingdom employees receive private medical insurance, virtual GP and at-home care, workplace pension with salary sacrifice option, and parental leave.
- The role may require travel up to approximately 75% based on project and client needs.
Categories
Forward DeployedSolutions Engineering
About Ramp
Ramp builds a finance operations platform for businesses, combining corporate cards with expense management, bill pay, accounts payable, travel, and accounting automation. Founded in 2019 and headquartered in New York, the privately held company’s systems handle over $200B in annualized spend across 70,000+ companies. Its business model blends card interchange with software that helps finance teams control and automate spending.