Cognizant

AI Customer Engineer

Cognizant
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3 months ago
Bengaluru, IndiaSenior

Responsibilities

  • Build and deploy AI agents and Generative AI-powered applications.
  • Design and implement RAG pipelines, prompt-engineering workflows, and LLM integrations.
  • Develop scalable Python backend services and RESTful APIs for AI-driven systems.
  • Create and maintain Python libraries and integrate third-party services, UI components, and APIs.
  • Deploy AI services using Docker and support cloud-native, microservices-based architectures.
  • Collaborate with architects, product teams, engineering teams, business teams, and other stakeholders to deliver reliable, secure, and high-performing AI solutions.
  • Optimize the performance, scalability, and reliability of AI models and services.

Requirements

  • Hands-on experience with Google ADK or Copilot Studio, or agent-development tools such as CrewAI or AutoGen.
  • Hands-on knowledge of configuring prompts, instructions, tools, reasoning, guardrails, and related AI-agent concepts.
  • Strong experience with RAG pipelines, vector databases, tokenization, and prompt engineering.
  • Hands-on experience creating and maintaining Python libraries and using LangChain, Hugging Face, the OpenAI API, or local models.
  • Very strong experience developing RESTful APIs in Python with frameworks such as FastAPI and integrating third-party services, UI components, and APIs.
  • Hands-on experience with Docker-based deployments and GitHub for code repositories and version control.
  • Understanding of microservices design principles and cloud-computing basics.
  • Strong communication and articulation skills.
  • Experience with the end-to-end AI or Generative AI project lifecycle is preferred.
  • Exposure to enterprise-scale deployments and production-grade AI systems is preferred.
  • Ability to optimize AI model and service performance, scalability, and reliability is preferred.
  • Ability to collaborate across engineering, product, and business teams and adapt to evolving AI tools, frameworks, and standards is preferred.

Benefits

  • Onsite work from a client or Cognizant office five days per week in Chennai or Bangalore.
  • Access to wellbeing programs and work-life-balance support.

Tech Stack

Cognizant

About Cognizant

10,000+ employees

Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.

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