Analyst | Full Stack | Delhi | Customer Strategy & Design
Deloitte Advisory4 days ago
Delhi, IndiaEntry Level / Mid Level
Responsibilities
- Support application operations, monitoring, incident management, and routine maintenance in a 24x7 environment.
- Monitor application performance with Dynatrace and troubleshoot and resolve application issues.
- Work with Java-based applications and microservices under the guidance of senior team members.
- Perform testing, debugging, validation, issue analysis, and defect resolution.
- Analyze logs, identify root causes, and escalate complex issues when required.
- Collaborate with cross-functional teams to support service delivery and operational excellence.
- Participate in incident, problem, and change management processes aligned with ITIL practices.
- Stay informed about emerging technologies, industry trends, and application-support best practices.
Requirements
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
- 1–3 years of experience in software development, application support, production support, or operations roles.
- Working knowledge of Java and J2EE technologies including Servlets, JSP, JDBC, JMS, JPA, JavaScript, and jQuery.
- Understanding of web services and APIs, including JSON and XML.
- Basic knowledge of SQL and database concepts.
- Familiarity with Dynatrace and ServiceNow.
- Basic understanding of ITIL processes and IT service management concepts.
- Good troubleshooting, debugging, analytical, problem-solving, verbal, and written communication skills.
- Preferred qualifications include exposure to microservices and cloud-based applications, experience with application or production support, and experience supporting critical business applications in 24x7 operations.
Benefits
- Hybrid work setup, including work from the Gurgaon client office as required.
- 24x7 rotational shifts according to business requirements.
Tech Stack
Categories
About Deloitte Advisory
Deloitte Advisory provides consulting and managed services that help organizations manage risk, strengthen controls, investigate fraud, meet regulatory requirements, and execute transactions using analytics and industry expertise. Offerings span cybersecurity, M&A due diligence, finance and regulatory transformation, internal audit, and tech-enabled platforms. It is part of Deloitte’s global network (founded in 1845 and privately held), with U.S. member-firm teams serving corporations and government agencies across sectors.