Intercom

Senior Product Engineer - AI Infrastructure

Intercom

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11 months ago
Dublin, Ireland
Senior
H1B Sponsor

Responsibilities

  • Build systems that power Intercom’s AI products using ML Python tech stack and Rails app.
  • Collaborate with ML engineers and scientists to transition proof-of-concept code to production.
  • Develop the underlying platform for optimal AI-powered product experiences.
  • Engage in all software development phases including ideation, prototyping, and testing.
  • Mentor and support the career development of other engineers.
  • Enhance technical standards, performance, reliability, and operational excellence.

Requirements

  • 5+ years of experience in shipping high-quality backend products.
  • Demonstrated significant impact in previous work.
  • Strong technical fundamentals and a commitment to personal development.
  • Deep knowledge of a high-level programming language like Python or Ruby.
  • Willingness to advocate for good outcomes.
  • Ability to dive deep into any part of the tech stack.
  • Bias towards progress over perfection.
  • Excitement about advancements in the AI space.

Benefits

  • Competitive salary and equity in a fast-growing start-up.
  • Free lunch and snacks provided every weekday.
  • Regular compensation reviews to reward great work.
  • Pension scheme with a match up to 4%.
  • Comprehensive health and dental insurance for you and your dependents.
  • Flexible paid time off policy.
  • Paid maternity and paternity leave.
  • Cycle-to-Work Scheme with secure bike storage.
  • Standard MacBooks provided, with Windows options available for certain roles.

Tech Stack

PythonRubyRuby on Rails

Categories

AI & MLBackend