Apple

Site Reliability Engineer, Enterprise Technology Services

Apple
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4 hours ago
Cork, IrelandSenior

Responsibilities

  • Own the reliability, performance, scalability, deployment, and ongoing operations of services and infrastructure in the Insight ecosystem.
  • Build AIOps capabilities including ML-driven alerting, anomaly detection, LLM-assisted operational tooling, and automated incident triage.
  • Develop dashboards, alerts, runbooks, SLOs, and SLIs to provide deep observability into ecosystem health.
  • Automate operational work to reduce toil and improve uptime, release quality, and ecosystem stability.
  • Partner on incident response, conduct post-incident reviews, and translate findings into architectural and operational improvements.
  • Contribute to infrastructure-as-code practices and platform architecture decisions.
  • Collaborate with engineering teams and business partners across Apple’s global manufacturing organization.
  • Help establish the culture, practices, and technical standards of the new EMEA operational team.
  • Mentor and support team members as the Cork team grows.

Requirements

  • Experience in SRE, DevOps, or platform engineering with strong cross-geography collaboration and communication skills.
  • Proficiency with Linux systems troubleshooting, including processes, networking, file systems, and performance diagnostics.
  • Programming and automation experience with Python, Go, or Bash.
  • Practical experience applying AI/ML to IT operations, such as anomaly detection, intelligent alerting, or LLM-driven tooling.
  • Hands-on production experience with cloud platforms such as AWS or GCP, including compute, storage, networking, and IAM.
  • Preferred experience with Kubernetes, deployment pipelines, networking fundamentals, and distributed-system traffic flows.
  • Preferred experience with Grafana, Prometheus, Kibana, and infrastructure-as-code tools such as Terraform, Pulumi, or Crossplane.
  • Practical experience applying SRE principles including error budgets, SLOs, SLIs, and toil measurement and reduction.
  • Production experience with relational databases such as MySQL or PostgreSQL.
  • BS or MS in Computer Science, Software Engineering, or an equivalent technical discipline; equivalent professional experience will be fully considered.

Tech Stack

AWSBashGitHub ActionsGoGoogle Cloud PlatformGrafanaJenkinsKibanaKubernetesLinuxMySQLPostgreSQLPrometheusPythonTerraform

Categories

Site Reliability
Apple

About Apple

10,000+ employees

Apple designs and sells consumer electronics, software, and services for consumers and professionals worldwide, including iPhone, Mac, iPad, Apple Watch, and AirPods, plus platforms like iOS/macOS and services such as the App Store, iCloud, Music, and TV+. Its business combines device sales with services and subscriptions and in-house silicon design. Founded in 1976, Apple is headquartered in Cupertino, California, and trades on NASDAQ as AAPL.

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