over 1 year ago
San Francisco, CA, USAEntry Level / Mid Level
Base Salary
$160k - $250k/yr
Responsibilities
- Build backend systems that power Giga’s real-time AI agents.
- Develop features for the Atlas AI assistant, including Slack charts and alerts, natural-language queries, and platform-resource management.
- Build activity-stream log visualization with filters, timestamps, and frequency charts.
- Add time-based dynamic knowledge sourced from status pages and other sources.
- Improve agent memory through conversation awareness and recent-interaction lookups.
- Own smaller projects end-to-end while collaborating with senior engineers on larger initiatives.
Requirements
- 1–3 years of professional software engineering experience.
- Curiosity and a desire to understand how and why systems work.
- Ability to receive feedback and iterate quickly.
- Preference for shipping practical, high-quality work.
- Interest in growing and taking responsibility in a startup environment.
Benefits
- Competitive base salary, bonus, and equity.
- Catered lunch daily.
- Dinner stipend.
- $300 per month wellness and commuter benefit covering areas such as gyms, fitness classes, and mental health.
- 401(k) plan.
- Medical, dental, and vision coverage.
Categories
About Giga
Giga builds and deploys AI support agents for large B2C enterprises, automating customer service across voice, chat, and email. The company sells enterprise software and managed AI agents to handle support and operations workflows, with named customers including DoorDash. Privately held and headquartered in San Francisco, it targets global enterprises and has raised a Series A to scale its platform.