Lead Salesforce AI Engineer
Iberdrola Group15 hours ago
Edinburgh, United KingdomStaff+
Responsibilities
- Lead the definition and execution of the Salesforce Agentforce roadmap and prioritise autonomous-agent use cases across business functions.
- Define governance, security, operational standards, responsible AI practices, reusable frameworks, and scalable patterns for Agentforce adoption.
- Provide AI solution direction, mentor delivery teams, run workshops, and support early project scope, feasibility, and business-case development.
- Lead AI proofs of concept, pilots, and production deployments while evaluating emerging AI technologies.
- Configure and deploy Salesforce autonomous agents, including agent actions, topics, instructions, guardrails, escalation paths, and human-in-the-loop workflows.
- Support testing, validation, monitoring, and evaluation of agent performance and business outcomes.
- Design and deliver AI-enabled Salesforce solutions and integrations with enterprise systems.
- Validate financial cost assumptions and identify high-value opportunities for Agentforce deployment.
Requirements
- At least 5 years of progressive experience in software engineering, enterprise architecture, or technology leadership across multiple products, systems, or platforms.
- Significant experience developing and delivering AI, data analytics, machine learning, intelligent automation, or data science solutions with internal and external vendors.
- Significant Salesforce experience, including Agentforce, Einstein AI, Data Cloud, Service Cloud, Salesforce Flow, and Salesforce integrations.
- Experience designing and implementing autonomous agents using Agentforce, including knowledge of Trust Layer, Prompt Builder, and Agent Builder.
- Understanding of LLMs, prompt engineering, RAG architectures, agentic AI frameworks, AI governance, security, ethics, and regulatory considerations.
- Experience with AI-enabled Service Cloud and Field Service solutions, complex Salesforce integrations, release management, DevOps practices, and the Salesforce Well-Architected Framework.
- Salesforce certification with multiple cloud implementations and experience designing enterprise customer and operational workflows.
- Strong technology consulting, problem-solving, delivery, communication, business-case, value-realisation, and stakeholder-management skills.
- Ability to translate complex business problems and technical concepts into practical AI solutions and prioritised opportunities.
Benefits
- Salary up to £74,000 plus up to 15% bonus, single-cover private medical insurance, and other benefits.
- Pension scheme with employer contributions double-matched up to 10%.
- 36 days of annual leave, holiday purchase options, share schemes, payroll giving, and charity matched funding.
- Technology vouchers, electric vehicle schemes, Cycle to Work, and public transport season ticket loans.
- Healthcare options including dental insurance, private medical insurance, health cash plans, and annual health assessments.
- Life assurance at four times salary, financial wellbeing support, shopping, leisure, restaurant, gym, and travel discounts.
- The role is mainly office-based in Glasgow, Prenton, Liverpool, Manchester, or Edinburgh, with working hours subject to critical-service operational needs.
Categories
About Iberdrola Group
Iberdrola Group is a Spain‑based electric utility that generates, transmits, and distributes power, and supplies electricity and gas to homes and businesses. Its portfolio spans onshore/offshore wind, solar, hydro, and flexible generation, plus regulated networks and retail supply. Founded in 1992 and headquartered in Bilbao, it operates globally through subsidiaries such as ScottishPower (UK), Avangrid (US), and Neoenergia (Brazil).