Responsibilities
- Own the development roadmap for internal AI-based security advisory tools and intelligent agents.
- Build and optimize RAG data pipelines using sources such as Google Docs, ServiceNow knowledge articles, and slide decks.
- Refine prompts and tune LLM performance to produce accurate, grounded, technically sound, and user-friendly guidance.
- Build low-code self-service interfaces with Outsystems or similar platforms.
- Identify workflow bottlenecks in IRAAM, PETRA, and OIA and engineer automation solutions.
- Maintain and optimize Google Apps Script and related operational tools for reliable data aggregation.
- Provide technical support for AI and automation incidents and coordinate permanent fixes with platform teams.
- Enable security coordinators and end users to use automated security tools effectively.
- Monitor usage and AI response accuracy and propose continuous improvements.
- Translate security and privacy expertise into logic-based automation and AI workflows while researching emerging AI and machine learning applications.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related technical field.
- 3–5 years of hands-on experience in AI/ML applications and workflow automation.
- Proven experience engineering RAG and LLM integrations, data pipelines, and methods to mitigate AI hallucinations.
- Experience with Outsystems, Roche LEAP, or similar enterprise low-code technologies.
- Proficiency in JavaScript, Google Apps Script, and Python.
- Experience with data visualization or analytics tools such as Snowflake, ThoughtSpot, or Tableau.
- Foundational knowledge of ServiceNow, particularly GRC and ITSM, is advantageous.
- Understanding of information security principles, data privacy, risk controls, and complex data flows.
- Ability to debug automation failures and identify root causes of AI hallucinations or data mismatches.
- Strong communication, collaboration, self-direction, user-centric design, and technical workstream ownership skills.
- Experience in a regulated pharmaceutical, healthcare, or finance environment is a plus.
Tech Stack
Categories
About Roche
Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI). For more information, please visit https://careers.roche.com Read our community guidelines here: https://www.roche.com/some-guidelines.htm #Roche #Biotechnology #Pharmaceuticals #Diagnostics #Healthcare #PersonalisedHealthcare #GreatPlaceToWork #Innovation