about 4 hours ago
Base Salary
$157k - $264k/yr
Responsibilities
- Provide innovative consulting services to Okta customers in a post-sales role.
- Gather, analyze, and document post-sales requirements.
- Communicate effectively with customers and partners at appropriate technical levels.
- Deliver high-quality service and leadership aligned with customer goals.
- Manage project scope, schedule, status, and documentation.
- Mentor and train customers on the Okta service.
- Act as a liaison between customers and product management.
- Collaborate with other Okta teams to address escalated issues.
- Shape and influence Okta’s growth by designing new offerings.
- Apply knowledge of technologies and protocols for identity federation.
- Utilize SaaS deployment experience with applications like Salesforce and Office 365.
- Ensure quality and time management processes are followed by the team.
- Commit to continuous improvement through a knowledge repository.
Requirements
- 5+ years of experience as a technical consultant delivering solutions to external customers.
- Software development experience in Java, Ruby, .Net, PHP, REST/JSON.
- Knowledge of enterprise web technologies and security infrastructures.
- Experience with JavaScript and major JavaScript MVC frameworks.
- Familiarity with API management tools like Mulesoft or Apigee is preferred.
- Ability to work independently and manage multiple customer engagements.
- General knowledge of cloud architectures and enterprise IT landscapes.
- Knowledge of identity life cycle management processes and standards.
- SaaS deployment experience with applications like Salesforce and Workday is preferred.
- Superb communication skills for technical and non-technical audiences.
Benefits
- Health, dental, and vision insurance.
- 401(k) plan with company contributions.
- Flexible spending accounts.
- Paid leave including PTO and parental leave.
- Immersive in-person onboarding experience.