Systems Engineer - Workday Platform
Salesforce6 days ago
Bengaluru, India or Hyderābād, IndiaMid Level
Responsibilities
- Decompose product use cases into technical requirements, user stories, edge cases, and validation rules.
- Perform hands-on Workday platform configuration and document configuration tradeoffs.
- Conduct build-versus-buy feasibility assessments and communicate recommendations to Product Managers.
- Lead UAT execution, including test-environment preparation, business SME guidance, defect triage, and retesting.
- Write and execute integration-aware test cases and end-to-end regression tests.
- Assess upstream and downstream integration impacts and coordinate with integration engineers.
- Create release notes and perform peer reviews of configuration work.
- Design and implement Workday security models and conduct security impact analysis.
- Manage scheduled Workday platform release implementations.
- Own SOX IT application controls, quarterly certifications, and audit walkthrough support.
- Participate in backlog refinement and Big Room Planning while supporting sprint readiness.
- Configure and test basic Agentforce flows or other platform AI features.
- Support production triage and root cause analysis.
Requirements
- 3–5 years of hands-on Workday configuration or implementation experience.
- Ability to independently translate business use cases into technical requirements, configuration specifications, and acceptance criteria.
- Experience leading UAT, coordinating defect resolution, and working with business SMEs.
- Working knowledge of platform security frameworks, business processes, reporting, and integrations.
- Experience owning SOX or similar compliance controls and supporting audit walkthroughs.
- Experience conducting peer reviews of configuration work and working in Agile/Scrum delivery.
- Ability to communicate technical tradeoffs and status clearly to Product Managers and stakeholders.
- Bachelor’s degree in Computer Science, Engineering, or relevant experience.
- Preferred qualifications include Agentforce, Einstein, Workday release-cycle, integration-framework, Geo Expansion, M&A onboarding, SaaS/PaaS, enterprise IT, version control, code collaboration, continuous integration, Workday Security Pro certification, AI development workflow, and prompt engineering experience.
- Preferred AI tools experience includes Claude Code, GitHub Copilot, Codex, or Cursor.
Benefits
- Salesforce states that its benefits and resources support work-life balance and employee well-being.
- Salesforce provides reasonable accommodations during the application and recruiting process.
- Salesforce uses AI tools in recruiting assessment while retaining human hiring decisions.
Tech Stack
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.