Senior Site Reliability Engineer
Wolters KluwerResponsibilities
- Engineer reliability into a large-scale Azure SaaS platform.
- Design, implement, and continuously improve monitoring, alerting, and observability solutions.
- Define and improve SLIs, SLOs, error budgets, and reliability metrics with engineering teams.
- Build automation to reduce operational risk and eliminate manual toil.
- Analyze incidents end-to-end and translate findings into structural improvements.
- Debug and optimize complex production issues across application code, services, and infrastructure.
- Improve the use of metrics, logs, and traces to understand system behavior.
- Collaborate with software engineers, platform engineers, and support teams.
- Contribute to incident response with a focus on learning and prevention.
- Support deployment strategies and execution.
- Provide advanced technical support for user issues.
Requirements
- At least 5 years of experience as a Site Reliability Engineer.
- Strong production experience with monitoring, alerting, and observability.
- Experience with Datadog, Grafana, Log Analytics, and/or Prometheus.
- Ability to design and work with SLIs, SLOs, and reliability metrics.
- Hands-on production coding experience, preferably with C#/.NET.
- Experience building automation to improve reliability and reduce toil.
- Experience with Microsoft Azure or another major public cloud provider such as AWS or GCP.
- Comfort working with live production systems and customer data.
- Understanding of performance optimization techniques.
- Excellent communication skills, including direct interaction with users.
- Strong cross-functional collaboration skills.
- Nice to have experience with distributed systems or large SaaS platforms.
- Nice to have SQL knowledge and understanding of relational databases.
- Nice to have experience in regulated or compliance-sensitive environments.
Benefits
- Work on a mission-critical SaaS platform with real customer impact.
- Influence how reliability and observability are engineered into software.
- Help shape SRE and reliability practices in a growing team with ownership, trust, and space to improve processes.
- Work primarily from the Pune office while collaborating with the SRE team in the Dutch office.
- Applicants may be required to appear onsite at a Wolters Kluwer office during the interview process.
Tech Stack
Categories
About Wolters Kluwer
Wolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology and services. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,100 people worldwide. Equal Opportunity Employer To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. Beware of Recruitment Fraud! 🔒 Scammers may pose as Wolters Kluwer, offering fake job opportunities and requesting personal info or payments. Protect yourself: - Apply only via our secure Workday hub on our Careers page. - Our recruiters never ask for banking info or payments. - We don't use public email accounts (e.g., Hotmail, Yahoo, Gmail). Report suspected fraud: thirdpartyincident@wolterskluwer.com. If you've made a payment, contact local authorities. Read more here - https://careers.wolterskluwer.com/en/recruitment-fraud-alert