Senior Associate - Tech Operations Engineering
American Express4 days ago
Bengaluru, IndiaSenior
Responsibilities
- Identify application and infrastructure risks and work with teams to develop and implement mitigation strategies.
- Debug technology issues and perform root-cause analysis.
- Use application performance monitoring, AIOps, or equivalent tools to improve operational efficiency.
- Apply ITIL practices across event, incident, release, problem, and knowledge management.
- Troubleshoot and tune performance and implement high-availability solutions such as Always On, clustering, and mirroring.
- Build production APIs and services and develop automation.
- Apply application design, software development, and automated testing expertise.
Requirements
- Bachelor’s degree in computer science, computer science engineering, or a related field, or equivalent technical experience.
- At least 6 years of varied software engineering experience.
- Experience with programming languages, networking, Linux or Windows, mainframes, middleware, databases, or cloud technologies.
- Understanding of DevOps for highly available IT infrastructure.
- Experience with Agile or other rapid application development methods.
- Experience with technology in the banking and payments industries.
- Strong verbal and written communication, analytical thinking, curiosity, and continuous-improvement skills.
Benefits
- Competitive base salaries and bonus incentives.
- Financial-well-being and retirement support.
- Medical, dental, vision, life insurance, and disability benefits, depending on location.
- Flexible hybrid, onsite, or virtual working arrangements depending on the role and business need.
- Paid parental leave, depending on location.
- Access to onsite wellness centers and confidential counseling through the Healthy Minds program.
- Career development and training opportunities.
About American Express
American Express builds a global payments network and issues consumer, small-business, and corporate cards, plus merchant acquiring and travel services. Revenue comes from card fees, interest and lending, discount/merchant fees, and network services. Founded in 1850 and headquartered in New York City, it operates the Amex acceptance network worldwide and offers co-branded cards and membership rewards across millions of cardmembers and merchants; ticker NYSE: AXP.