20 hours ago
Plano, TX, USAStaff+
Responsibilities
- Build and deploy AI agents, data pipelines, evaluation sets, and reusable solutions with engineering and field teams.
- Guide small delivery squads and take AI agents from pilot through production.
- Develop evaluation methods, improve reliability, define monitoring and operating procedures, and support solution handover.
- Determine which delivery steps should use AI, be redesigned, or remain unchanged, and select suitable platform approaches.
- Define shared and domain-specific architecture, quality standards, and production-readiness expectations.
- Establish data and knowledge requirements and customer controls for access, location, retention, masking, and governance.
- Define safeguards for automated actions, including policy controls, human review, rollback procedures, and technical decision records.
- Identify risks, dependencies, and platform needs early and recommend solutions.
- Work with customer and Core Networks specialists to integrate solutions with customer systems.
Requirements
- Hands-on experience building, deploying, and operating production AI systems, such as large-language-model applications, AI agents, or retrieval-augmented generation systems.
- Experience with evaluation, monitoring, reliability, security, and data governance for AI systems.
- Ability to write and review code, including experience with Python, AI agent and workflow tools, and enterprise cloud environments.
- Working knowledge of Kubernetes, continuous integration and delivery, and cloud-based network functions.
- Knowledge of customer data controls covering access, data location, retention, masking, and governance.
- Experience delivering in large enterprise IT environments with multiple teams, evolving platforms, and layered governance.
- Ability to assess complex systems, make evidence-based decisions, and communicate technical and business considerations practically.
- Experience in telecommunications, network automation, service reliability, customer operations platforms, Microsoft technologies, or multi-team AI development is an asset.
Benefits
- Health coverage options including three medical plans and a dental plan, with company credits toward eligible medical and dental premiums.
- Ericsson US 401(k) contributions and matching, basic life and accidental death and dismemberment coverage, disability coverage, and an employee stock purchase plan.
- At least 15 accrued vacation days, up to 3 personal days annually, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually.
- Up to 16 weeks of paid maternity leave and 6 weeks of paid parental or adoption leave at 100% of pay.
- Financial wellness programs, educational assistance, matching gifts, and recognition programs.
- Position based in Plano, United States; paid time off is prorated based on start date.
Tech Stack
Categories
About Ericsson
Ericsson is a publicly traded telecommunications vendor that builds mobile network infrastructure (RAN, core, OSS/BSS), cloud platforms, and managed services for communications providers and enterprises. Founded in 1876 and headquartered in Kista, Stockholm, it supplies 5G systems to operators worldwide and owns Vonage, expanding network APIs and enterprise communications offerings.