Responsibilities
- Drive incident response and post-mortem processes to support continuous improvement.
- Design, build, and improve internal tools and automation software for maintaining production services.
- Lead SLO design and implementation, failure analysis, load and capacity planning, service reviews, architecture design, and incident postmortems.
- Participate in the on-call rotation and provide expertise during critical system incidents.
- Support the reliability, performance, scalability, and real-time protection of critical systems.
Requirements
- At least 4 years of software engineering experience in an object-oriented or modern language, preferably .NET or TypeScript.
- Experience working on a large-scale, high-traffic platform for an end-product company.
- Hands-on experience or familiarity with production deployment and end-to-end application lifecycle ownership.
- Knowledge of architecture and application design.
- Solid troubleshooting and debugging skills.
- Strong learning agility and willingness to learn new technologies.
- Excellent verbal and written communication skills in English.
- Preferred: understanding of lower-level software frameworks and networking.
- Preferred: distributed monitoring experience with logging, metrics, and tracing using OpenTelemetry and Prometheus.
- Preferred: experience with Bash, PowerShell, or Python scripting.
- Preferred: prior SRE experience and experience in cloud-driven environments using AWS, GCP, or Azure.
Benefits
- Hybrid work model requiring office attendance Monday, Tuesday, and Thursday.
- Competitive salary and equity.
- Matching RRSP, extended benefits, employee assistance program, life insurance, AD&D, and LTD.
- Maternity, paternity, and fertility treatment benefits.
- 15 days of PTO.
- Free lunch, fresh fruit, snacks, and drinks on office days.
- Dog-friendly office and phone/internet allowance.
- Regular company-wide social events and multiple employee resource groups.
Tech Stack
Categories
About Tipalti
Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 6,500 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies. For more information, visit tipalti.com.