6 hours ago
Responsibilities
- Ensure the stability, reliability, performance, and availability of customer-facing production applications.
- Automate development and operations processes and manage cloud infrastructure.
- Administer and maintain AWS and Kubernetes/EKS environments, including upgrades, patching, and Helm deployments.
- Monitor systems and improve observability using operational tooling.
- Diagnose complex and ambiguous production issues and develop scalable, long-term reliability solutions.
- Support traffic management, deployments, DDoS mitigation, WAF operations, and system resilience.
- Handle high-priority P1/P1c incidents and perform disciplined root-cause analysis.
- Build or integrate LLM-powered agents and copilots for operations, monitoring, or incident response.
Requirements
- 5+ years of experience as a Senior Ops, SRE, DevOps Engineer, or in a similar role with ownership of production-grade systems.
- Strong Linux systems expertise and hands-on AWS experience.
- Proficiency managing Kubernetes/EKS, including upgrades, patching, and Helm.
- Strong programming or scripting skills in Bash, Python, Node, or Java.
- Proficiency with Jenkins, GitHub Actions, and observability tooling such as Prometheus, Grafana, and Splunk.
- Bachelor's degree in Computer Science or equivalent practical experience.
- Experience with LLM, AI, ML, GenAI, agentic frameworks, or AI-driven automation in production environments is preferred.
- Experience with NGINX configuration, Shield/WAF/DDoS mitigation, large-scale on-premises-to-cloud migrations, AEM, Apache upgrades and troubleshooting, and high-priority incident response is preferred.
Categories
DevOpsSite Reliability
About Apple
We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own. Apple is an equal opportunity employer that is committed to inclusion and diversity. Visit apple.com/careers to learn more.