1 day ago
Reston, VA, USAMid Level
H1B sponsor
Base Salary
$106k - $223k/yr
Responsibilities
- Act as a trusted advisor to customers and partners and drive Customer Success Plan outcomes.
- Provide technical and functional guidance to increase adoption and business value from Microsoft Business Applications.
- Identify and resolve issues blocking project go-live or broad usage.
- Lead client workshops, demonstrate product capabilities, gather requirements, develop plans, and drive solution success.
- Analyze requirements and help design technical solutions aligned with architectural standards and functional and non-functional requirements.
- Identify customer growth opportunities and communicate customer feedback to Microsoft product teams.
- Proactively identify and mitigate risks, contribute best practices, and support continuous improvement and intellectual property reuse.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or a related field and 4+ years of relevant experience, or equivalent experience.
- Active U.S. Government Top Secret Clearance with SCI access based on an SSBI with Polygraph.
- Ability to satisfy Microsoft, customer, and government security screening requirements, including Microsoft Cloud background checks.
- U.S. citizenship verification due to applicable citizenship-based legal restrictions.
- Preferred qualifications include 3+ years with Microsoft Power Platform, 4+ years in customer-facing work, and 4+ years on technical projects.
- Preferred experience includes implementing, operating, customizing, tuning, and troubleshooting Power Platform tools and applications.
- Technical cloud certifications, C# and JavaScript development experience, ITIL or service management knowledge, enterprise customer experience, technical writing, presentation, training, and face-to-face customer engagement skills are preferred.
Benefits
- The typical U.S. base pay range is USD $106,400–$203,600 annually; the San Francisco Bay Area and New York City metropolitan area range is USD $137,600–$222,600 annually.
- Certain roles may be eligible for benefits and other compensation.
- Applications are accepted on an ongoing basis until the position is filled, with the posting open for a minimum of five days.
Tech Stack
Categories
Solutions Engineering
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.