Forward Deployed Engineer
Workstreamabout 1 month ago
Menlo Park, CA, USAMid Level / Senior
Base Salary
$150k - $180k/yr
Responsibilities
- Own technical delivery across strategic customer deployments from initial discovery through production launch and long-term adoption.
- Embed closely with enterprise customers to understand workflows, operational pain points, and technical requirements.
- Scope, architect, and build custom solutions, integrations, workflows, and product extensions that deliver measurable customer value.
- Write production-grade code across backend, frontend, APIs, integrations, or automation layers as needed to accelerate deployment.
- Translate ambiguous customer problems into structured technical roadmaps and execution plans.
- Partner cross-functionally with Product, Engineering, Sales, Customer Success, and Leadership to align deployments with business priorities.
- Make trade-offs between speed, scope, scalability, and productization while protecting customer outcomes.
- Identify repeatable deployment patterns and convert one-off customer solutions into scalable product capabilities.
- Serve as a strategic technical advisor to customers, helping shape adoption, implementation strategy, and long-term success.
- Surface field learnings, customer pain points, and deployment insights back to Workstream’s core product roadmap.
Requirements
- 4+ years of experience in robotics, computer vision, machine learning, data science or model building.
- Strong full-stack technical capability (Python, JavaScript/TypeScript, APIs, SQL, integrations, or similar).
- Proven ability to own and deliver complex technical projects in ambiguous, fast-moving environments.
- Experience working directly with customers or external stakeholders on technical implementations.
- Exceptional problem-solving skills with a bias toward action and first-principles thinking.
- Ability to move quickly from prototype to production while maintaining quality.
- Strong communication and stakeholder management skills across technical and non-technical audiences.
- High ownership mindset with pride in end-to-end accountability.
- Comfort balancing immediate customer needs with long-term scalable product thinking.
Benefits
- A mission-driven and value-based company dedicated to empower deskless workers and local businesses.
- An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career.
- Competitive salary and equity.
- Comprehensive health coverage: medical, dental, and vision, with 95% of premiums paid for employees and 85% for dependents.
- In office amenities and stocked kitchen.
- 401K Plan.
- Pre-tax commuter benefits.
- Learning/development stipend.
- Flexible PTO.