2 days ago
Brazil (city not specified)Staff+
Responsibilities
- Design reference architectures integrating Docusign IAM with Salesforce, Agentforce, and Frontier firm architectures.
- Advise partners on proof-of-concept solutions demonstrating human-agent collaboration across agreement workflows.
- Create solution accelerators and frameworks for faster IAM implementation.
- Lead technical workshops, hackathons, architecture reviews, demos, and partner enablement activities.
- Mentor partner consultants and guide them in delivering customer business outcomes.
- Assist with RFP responses and solution proposals.
- Create technical thought leadership content, including solution briefs, reference architectures, blogs, videos, and whiteboards.
- Translate emerging AI capabilities into practical agreement workflow solutions and scale best practices internally.
Requirements
- 12+ years of experience in partner-facing or pre-sales solution architecture roles selling and implementing SaaS solutions.
- Hands-on experience designing and developing agentic AI solutions primarily with Salesforce Agentforce, including orchestration frameworks, LLM integrations, and tool-calling architectures.
- Experience architecting end-to-end revenue and agreement workflows involving CRM/CPQ systems and intelligent contract lifecycle management.
- Ability to lead high-impact workshops covering solution ideation, product validation, value articulation, and business or commercial modeling.
- Ability to advise partner technical teams, review partner-built solutions, and drive implementation quality.
- BE/MS degree or equivalent relevant work experience.
- Preferred experience with Salesforce Sales Cloud, Revenue Cloud, Data Cloud, Agentforce, ERP systems such as SAP and Oracle, external APIs, event-driven architectures, middleware, and secure data exchange.
- Familiarity with LLMs, RAG patterns, prompt engineering, context design, HTML, XML, structured data formats, and low-code/no-code platforms.
- Experience creating solution demos, proofs of value, technical documentation, industry solutions, and digital transformation initiatives at scale.
- Strong verbal and written communication skills and willingness to travel 25% or more.
Benefits
- Hybrid work designation requiring access to an office and a minimum of two in-office days per week, with frequency subject to team needs.
- Reasonable accommodations are available for qualified individuals with disabilities or religious needs during the application process.
- Interviews may be recorded or transcribed using enterprise AI tools, and candidates may opt out without impact on candidacy.
Tech Stack
HTML
Categories
Solutions Engineering
About DocuSign
DocuSign builds e-signature, contract lifecycle management, and agreement workflow software used by businesses to prepare, sign, and manage contracts. It sells cloud-based subscriptions and APIs that integrate with systems like Salesforce, Microsoft, and Google to automate document workflows and compliance. Founded in 2003 and headquartered in San Francisco, DocuSign is a public company on NASDAQ with over 1.5 million customers in more than 180 countries.