2 months ago
Mumbai, IndiaSenior
Responsibilities
- Lead AI transformation engagements, including customer demos, pilots, envisioning sessions, technical workshops, and documented adoption plans.
- Design secure, scalable, and modular customer architectures aligned with enterprise strategies and technical roadmaps.
- Support pipeline generation, technical qualification, competitive wins, upsell opportunities, partner co-sell, and customer commitment for Copilot and related solutions.
- Build demos, proof-of-concepts, and customer solution architectures while removing technical blockers and escalating unresolved issues.
- Maintain deal hygiene by documenting technical close plans and consumption plans in MSX and attaching partners to qualified opportunities.
- Collaborate with sales, customer success, engineering, and partner teams to ensure smooth deployment and adoption handoffs.
- Mentor IC3–IC4 engineers, lead peer learning, provide product and go-to-market feedback, and contribute deal insights and coaching.
Requirements
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
- 8–10 years of experience in pre-sales, solution engineering, technical consulting, or customer-facing technical roles.
- Strong understanding of Microsoft Copilot technologies, generative AI, and AI-powered productivity solutions.
- Knowledge of Microsoft 365 Copilot, Copilot Studio, Microsoft Power Platform, Azure AI services, and Microsoft 365 workloads.
- Understanding of cloud architecture, identity, security, and compliance concepts.
- Experience conducting customer discovery, translating business requirements into AI-powered solutions, and leading technical demonstrations and workshops.
- Strong presentation, storytelling, and executive communication skills.
- Preferred experience with AI, machine learning, prompt engineering, conversational agents, enterprise productivity, business process automation, and digital transformation.
- Relevant Microsoft certifications, such as Azure AI, Power Platform, or Microsoft 365 certifications, are preferred.
Categories
Solutions Engineering
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.