1 day ago
Base Salary
$130k - $150k/yr
Responsibilities
- Own the technical design, development, configuration, and optimization of NetSuite CRM capabilities across leads, opportunities, quoting, sales orders, campaigns, customer management, and case management.
- Develop custom CRM functionality and workflow automation using SuiteScript, SuiteFlow, SuiteBuilder, SuiteTalk, RESTlets, and SuiteAnalytics.
- Design, develop, and support integrations with email and calendar platforms, marketing automation, CPQ, PSA, ERP, financial, and downstream business systems.
- Build and maintain APIs and middleware integrations using platforms such as Celigo, Boomi, MuleSoft, and Workato.
- Troubleshoot performance, synchronization, workflow, lead-routing, quote-to-order, and opportunity-to-project issues and implement sustainable fixes.
- Translate business requirements into scalable CRM solutions in partnership with Sales, Revenue Operations, Marketing, analysts, and technical stakeholders.
- Provide technical leadership for CRM modernization, architecture, development, testing, deployment, upgrades, and release impact assessments.
- Develop reporting through saved searches, SuiteAnalytics workbooks, dashboards, pipeline reports, and forecasting reports.
- Establish development standards covering code quality, documentation, source control, testing, release management, and change management.
- Mentor developers, conduct technical design and code reviews, maintain documentation, and contribute to the CRM technical roadmap.
Requirements
- Bachelor's degree from an accredited university or equivalent professional experience.
- At least 5 years of experience supporting and developing NetSuite solutions, including at least 2 years of direct NetSuite CRM experience.
- Demonstrated ability to independently design, develop, and support complex enterprise NetSuite CRM solutions.
- Expertise with SuiteScript 2.0/2.1, SuiteTalk, RESTlets, SuiteFlow, SuiteBuilder, CRM architecture, lead-to-cash processes, and integration design.
- Hands-on experience integrating CRM with marketing automation, CPQ, email and calendar platforms, PSA solutions, and other enterprise applications using middleware and REST/SOAP web services.
- Experience with Celigo, Boomi, MuleSoft, Workato, or comparable integration platforms.
- Experience resolving NetSuite performance issues involving scripts, workflows, saved searches, record processing, and integrations.
- Experience with source control, code reviews, testing, deployment management, technical documentation, CRM implementations, modernization, upgrades, and enhancements.
- Working knowledge of NetSuite ERP financials, billing, order management, ITIL, DevOps, Agile development, and enterprise change management practices.
- Ability to provide technical mentorship, establish development standards, analyze complex problems, communicate with stakeholders, and manage competing priorities.
- Preferred experience includes HubSpot CRM, Microsoft Outlook and Exchange integrations, Celigo ExtendSync, NetSuite Partner Center and Customer Center, ConnectWise Sell, complex sales processes, acquisition-driven growth, SuiteAnalytics, Performance Analytics, and CRM forecasting.
- NetSuite certifications such as SuiteFoundation, SuiteCloud Developer, or Administrator are preferred.
Benefits
- Comprehensive medical, dental, and vision plans; 401(k) with employer match; 529 College Savings Plan; Health Savings Account; life insurance; and long-term disability.
- Training and development programs, generous paid time off, work-life balance, and a collaborative workplace culture.
- Major offices provide snacks and beverages; the role is performed in an office environment with extended periods of sitting and occasional standing and walking.
Tech Stack
SOAP
Categories
About Trace3
Trace3 is an IT solutions integrator and consulting firm that designs, implements, and operates data, security, and cloud infrastructure for enterprises. Its offerings span advisory services, systems integration, and managed operations across networking, storage, backup, and data platforms. Founded in 2002 and headquartered in Irvine, California, Trace3 is privately held and backed by American Securities.