Lead Software Engineer, AI Labs (Product and Customer Facing)
Salesforce23 hours ago
Base Salary
$149k - $345k/yr
Responsibilities
- Work with engineers and AI researchers to bring AI theory into customer-facing production practice.
- Build tools and pipelines that support ML and AI efforts.
- Design, build, deploy, and maintain production software and AI services, including APIs, UIs, and agentic evaluators.
- Roll out scalable cloud architectures and the software that runs on them.
- Gather end-user requirements and support executive presentations.
- Embed with customers and partners to understand complex problems and devise thoughtful, scalable solutions.
- Manage internal and external stakeholders and drive consensus across engineering and product teams.
Requirements
- Bachelor of Science in Computer Science with coursework in Artificial Intelligence is required; a Master’s degree is preferred.
- At least 5 years of industry software engineering experience focused on AI/ML is required, with 7–12 years specified for Lead roles.
- Proficiency in multiple programming languages such as Python, Go, Java, or C++.
- Strong background in APIs, data modeling, and databases.
- Experience with production cloud deployments using AWS, GCP, or OCI.
- Experience field-debugging full-stack deployments.
- Ability to work independently and collaboratively in a dynamic environment.
- Excellent written and verbal communication skills.
- Understanding of security principles and best practices.
- Interest in continuous AI learning and mentoring peers.
- Experience using AI development tools such as Claude Code, GitHub Copilot, Codex, or Cursor.
- High level of authorship and a demonstrated AI-first engineering approach.
- Preferred experience with Kubernetes, Envoy, Grafana, React, and Redux.
- UI and graphic design sensibilities are preferred.
Benefits
- Benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
Tech Stack
Categories
AI ApplicationsForward Deployed
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.