2 months ago
Mumbai, IndiaSenior
Responsibilities
- Design, prototype, implement, test, and deploy ServiceNow business rules and technical solutions.
- Develop and maintain existing and custom ServiceNow applications and integrations with other applications.
- Develop and support Service Catalog and Service Portal modules.
- Create and use update sets between ServiceNow instances.
- Maintain highly available and recoverable environments.
- Document, maintain, and update procedures and controls for custom application development and maintenance.
- Collaborate with teams to understand business functionality and identify areas for improvement.
- Troubleshoot issues, implement bug fixes, and perform root cause analysis.
- Create reports using the standard reporting engine and manage metrics and SLAs.
Requirements
- Demonstrated hands-on experience with ServiceNow development and the ServiceNow enterprise product suite.
- Understanding of technologies relevant to ServiceNow integration solutions.
- Ability to translate business concepts into technical solutions.
- Experience with Service Portal development and web technologies such as HTML, CSS, and JavaScript is preferred.
- Experience with Python and Shell scripting.
- Experience implementing Incident, Problem, Change, Service Catalog, Request, and CMDB process areas.
- Ability to follow ServiceNow scripting, security, and implementation best practices.
- Clear written and verbal communication skills.
Tech Stack
Categories
About Nomura
Nomura is a Tokyo‑headquartered, publicly traded financial services group providing wealth and investment management, wholesale (global markets and investment banking), and banking to individuals, institutions, corporates, and governments. Founded in 1925, it operates in about 30 countries and is listed on the Tokyo Stock Exchange and the NYSE. Subsidiaries such as Instinet offer agency brokerage and electronic trading, serving clients in over 60 markets.