about 4 hours ago
San Francisco, CA, USA or New York, NY, USAMid Level
H1B Sponsor
Base Salary
$60k - $85k/yr
Responsibilities
- Own end-to-end testing and support for one or more product areas.
- Design, maintain, and improve testing plans, regression suites, and QA checklists.
- Help define go/no-go criteria for releases in partnership with PM/TPM/eng.
- Own tier-one and triage workflows for their product area.
- Triage and route complex or high-impact issues to the right stakeholders.
- Monitor and report on key support metrics for their product area.
Requirements
- Minimum 2 years of experience in a healthcare setting (hospital or clinic) required.
- Strong ability to prioritize testing and support work based on risk and impact.
- Communicates patterns and insights in a structured, persuasive way.
- Anticipates issues and proactively updates content and processes.
- Familiarity with regression and feature testing frameworks.
- Proven ability to manage goals and deadlines effectively.
- Can work independently in a remote/virtual work environment.
Benefits
- Flexible paid time off (PTO).
- Expansive coverage for health, dental, and vision.
- Employer contribution to Health Savings Accounts (HSA).
- Generous parental leave policy.
- Full employee coverage for life insurance.
- Home office stipend.
- Cell phone/internet reimbursement.
- Company-paid holidays.
- 401(K) plan.