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Galaxy

Solution Engineer - Hong Kong

Galaxy
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about 4 hours ago
Hong Kong, Hong KongSenior
H1B Sponsor

Responsibilities

  • Collaborate with the sales team to deliver product demonstrations and address technical questions.
  • Build strong relationships with potential clients to ensure a deep understanding of the product.
  • Provide ongoing support to customers, including troubleshooting and training.
  • Work closely with product and development teams to relay customer feedback.
  • Drive revenue and growth opportunities with existing customers.

Requirements

  • 5+ years of experience as a Pre-Sales or Solution Engineer.
  • Strong technical skills in operating systems (Linux), networking, and system integration.
  • Experience with cloud technologies.
  • Strong customer service skills with effective communication.
  • Ability to work independently and collaboratively in a global team.
  • Experience working with clients in international markets, preferably in Asia.
  • Familiarity with blockchain technologies or financial markets is a plus.
  • Fluency in English; additional Asian languages are a plus.
  • Willingness to travel within the region as needed.

Benefits

  • Competitive base salary.
  • Flexible Time Off (paid).
  • Hybrid Working Arrangements.
  • Company-paid health and protective benefits for employees and dependents.
  • Free coaching and counseling sessions through Headspace.
  • Generous paid Parental Leave.
  • Free daily snacks in-office and weekly lunches.
  • Opportunities to learn about the Crypto industry.
  • Smart, entrepreneurial, and fun colleagues.

Tech Stack

Categories

AI & MLBackendData EngineeringDevOps