29 days ago
Base Salary
$151k - $309k/yr
Responsibilities
- Design, build, deploy, and maintain resilient and scalable backend services, applications, and core platform components for Toast’s Voice AI platform.
- Lead complex cross-cutting projects from design through production while owning outcomes and aligning stakeholders across teams.
- Define architectural decisions, technical patterns, and standards that shape the platform and reduce complexity for dependent engineering teams.
- Build and evolve integrations with AI platforms and internal Toast systems while balancing speed, reliability, and scalability.
- Establish observability, monitoring, and evaluation frameworks for AI-powered systems and use production data to improve system behavior.
- Set engineering quality standards, provide written technical guidance, and mentor engineers through reviews and design feedback.
Requirements
- At least 8 years of experience with object-oriented languages such as Java or Kotlin.
- Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, or a related field.
- Experience developing AI-integrated products or features involving LLMs or other AI capabilities.
- Experience reasoning about AI-powered systems, including nondeterminism, evaluation strategies, observability, and cost management.
- Experience shipping complex, mission-critical production services and owning them over the long term.
- Track record of leading multi-person and multi-team projects from design through rollout.
- Deep understanding of distributed systems, scalability, and production reliability.
- Basic familiarity with frontend development.
- Strong cross-team communication and ability to influence direction without formal authority.
- Active use of AI coding tools such as Claude Code or Cursor and experience helping others become more proficient with them.
- Experience with voice or conversational AI platforms is preferred but not required.
Benefits
- US remote work or hybrid work in Boston or New York, subject to regional in-office expectations.
- Competitive total rewards including base salary, potential overtime, bonus or commissions where eligible, equity, and benefits.
- Benefits programs supporting healthy lifestyles and employees’ changing needs.
- Accessible and inclusive hiring process with reasonable accommodations available.
Tech Stack
Categories
About Toast
Toast builds an all-in-one, cloud-based POS and restaurant management platform combining software, Android-based terminals, and integrated payments for restaurants. Revenue comes from SaaS subscriptions, hardware sales, and payment processing, with add-ons such as online ordering, delivery integrations, and payroll. Founded in 2011 and headquartered in Boston, it is a public company on the NYSE serving single-location eateries to multi-unit groups across the U.S. and expanding internationally.