Toast

Staff Software Engineer, Voice AI Platform

Toast
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4 hours ago
Remote, United StatesStaff+
H1B Sponsor

Base Salary

$125k - $254k/yr

Responsibilities

  • Design, build, deploy, and maintain resilient and scalable backend services, applications, and core platform components for Toast’s Voice AI platform.
  • Lead complex, cross-cutting projects end-to-end and drive alignment across teams and stakeholders.
  • Make architectural decisions, define engineering patterns, and reduce complexity for dependent teams.
  • Build and evolve integrations with AI platforms and internal Toast systems.
  • Establish observability, monitoring, and evaluation frameworks for AI-powered systems and use production data to improve behavior.
  • Set engineering quality standards and provide written guidance adopted across the organization.
  • Mentor engineers through code reviews, design feedback, and technical guidance.

Requirements

  • 8+ years of experience with object-oriented languages such as Java or Kotlin.
  • Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, or a related field.
  • Experience developing AI-integrated products or features involving LLMs or other AI capabilities.
  • Experience reasoning about AI-powered systems, including nondeterminism, evaluation, observability, and cost management.
  • Experience shipping complex, mission-critical production services and owning them over the long term.
  • Track record of leading multi-person and multi-team projects from design through rollout.
  • Deep understanding of distributed systems, scalability, and production reliability.
  • Basic familiarity with frontend development.
  • Strong cross-team communication and ability to influence direction without formal authority.
  • Active use of AI coding tools such as Claude Code or Cursor, along with experience helping others become more proficient with them.
  • Experience with voice or conversational AI platforms is preferred but not required.

Benefits

  • Remote work is available in the US; Boston and New York roles are hybrid.
  • Hybrid work supports in-person collaboration while accommodating individual needs.
  • The total rewards package includes equity, benefits, and potential overtime and bonus/commission compensation if eligible.
  • Toast provides AI coding tools across disciplines and supports an accessible, inclusive hiring process.

Tech Stack

Toast

About Toast

1,001-5,000 employees

Toast is the operating system behind the hardest-working people out there — the restaurateurs and retailers running busy businesses. We build tools to match their effort, rigorously designed to perform under pressure, with 1,000 little features for every make-or-break moment. Our POS platform brings hardware, software, AI, and financial technology together to help operators get busy, stay busy, and run busy. We’re Toasters, proud to innovate alongside our customers. Want to join us? https://careers.toasttab.com/