Site Reliability Engineer
Truist Financial Corporation2 months ago
Atlanta, GA, USA +2 moreSenior
Responsibilities
- Lead major and high-severity incident response, root-cause diagnosis, cross-team resolution, and problem management to closure.
- Architect and deliver automation that reduces toil and MTTR while improving service resilience.
- Implement intelligent alerting, anomaly detection, event correlation, SLO/SLI adoption, and operational metrics.
- Standardize observability across logs, metrics, traces, and events using platforms such as Dynatrace and Splunk.
- Ensure operational readiness through resiliency testing, chaos engineering, and failure-mode validation.
- Develop and enforce runbooks, incident playbooks, escalation paths, recovery patterns, SRE frameworks, and maturity models.
- Lead workshops, maturity assessments, enablement sessions, and Communities of Practice supporting enterprise reliability transformation.
- Coach and mentor Associate, Professional, and Senior SREs while providing technical guidance, design reviews, and thought leadership.
- Collaborate with delivery, architecture, security, risk, product, and technology teams to embed reliability into design and execution.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, or a related field.
- At least 7 years of professional software development experience.
- At least 7 years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or Infrastructure Operations is preferred.
- Deep knowledge of multiple programming languages, software architecture, design principles, software development lifecycle, testing, deployment, and security practices.
- Expertise with distributed systems, Kubernetes, cloud-native architectures, container orchestration, and operational tooling.
- Proficiency with Python, Go, PowerShell, and Ansible.
- Strong understanding of observability platforms including Splunk and Dynatrace, event-driven monitoring, networking, and Linux/Unix internals.
- Proven leadership in major incident management, cross-team technical coordination, and executive-level communication during critical incidents.
- Demonstrated ability to influence technical roadmaps and drive reliability best practices.
- Preferred qualifications include an advanced technical degree, CSDP or equivalent certification, financial-services or regulated-industry experience, SRE transformation experience, chaos engineering, resilience assessments, service failure modeling, hybrid- and multi-cloud operations, and Center for Enablement or Communities of Practice experience.
Benefits
- Regular teammates working 20 or more hours per week are eligible for medical, dental, vision, life, disability, accidental death and dismemberment, tax-preferred savings, and 401(k) benefits, subject to plan eligibility.
- Eligible employees receive at least 10 days of vacation, 10 sick days, and paid holidays in the first year, prorated where applicable.
- Depending on position and division, benefits may include a defined benefit pension plan, restricted stock units, and deferred compensation.
- This is a regular, non-temporary position requiring onsite work Monday through Friday in Charlotte, North Carolina; Raleigh, North Carolina; or Atlanta, Georgia.
Tech Stack
Categories
DevOpsSite Reliability
About Truist Financial Corporation
Truist Financial Corporation provides consumer, small‑business, and commercial banking, plus capital markets, payments, mortgage, and wealth management services across the U.S. It earns interest and fee income from deposits, lending, investment banking, and advisory services delivered through Truist Bank and affiliates. The company was formed in 2019 by the merger of BB&T and SunTrust Banks and is headquartered in Charlotte, North Carolina; it is publicly traded on the NYSE (ticker: TFC).