Delivery Solutions Architect - Public Sector
Databricks5 months ago
Base Salary
$180k - $248k/yr
Responsibilities
- Engage Solutions Architects to understand use-case demand plans for prioritized customers.
- Lead technical account strategy and execution after the technical win across strategic customer use cases.
- Own technical leadership for onboarding, enablement, go-live, success, and healthy consumption across customer workloads.
- Serve as the first contact for technical production and go-live issues, escalating to specialized Databricks teams as needed.
- Create and execute strategies to accelerate key use cases into production and coordinate Professional Services engagement proposals.
- Coordinate Databricks Product and Engineering teams for product innovations, private previews, and upgrades.
- Develop execution plans covering production use cases, user enablement, product adoption, cost control, optimization, and executive governance.
- Provide internal and external updates on usage, customer health, investment status, risks, product adoption, and use-case progression.
Requirements
- U.S. citizenship is required for classified-information access and client-site obligations.
- At least 7 years of experience accountable for technical project or program delivery in Data and AI, including participation in customer technical debates and design decisions.
- Programming experience with Python, SQL, or Scala.
- Experience in customer-facing pre-sales, technical architecture, customer success, or consulting.
- Understanding of solution architecture for distributed data systems.
- Experience attributing business value and outcomes to project deliverables.
- Technical program or project management experience with account, stakeholder, and resource-management accountability.
- Experience resolving complex escalations with senior customer executives.
- Experience conducting discovery workshops, creating strategic roadmaps, performing business analysis, and managing complex programs or projects.
- Track record of overachievement against quota, goals, or similar targets.
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent work experience.
- Ability to travel up to 30% when needed.
Benefits
- Hybrid work arrangement.
- Comprehensive employee benefits and perks; regional details vary.
- Travel of up to 30% when needed.
Tech Stack
Categories
Solutions Engineering
About Databricks
Databricks builds a cloud-based data and AI platform centered on the lakehouse architecture, combining data engineering, analytics, and machine learning with Apache Spark, Delta Lake, and MLflow. It sells subscriptions and cloud services to enterprises that need to unify data pipelines and develop large-scale AI and analytics. Founded in 2013 by the creators of Apache Spark and headquartered in San Francisco, the company is privately held and serves organizations across many industries.