15 hours ago
Hyderābād, IndiaStaff+
Responsibilities
- Define, measure, and govern SLOs, SLIs, error budgets, and reliability KPIs for business-critical applications.
- Identify operational toil and engineer scalable automation to improve reliability and operational efficiency.
- Lead and contribute to migrations from on-premise and PCF estates to AWS-native and Kubernetes/Docker platforms.
- Build and improve observability using monitoring, logging, dashboards, golden signals, and intelligent alerting.
- Own major incident response, root cause analysis, and post-incident reviews.
- Uphold ITIL-aligned incident, problem, change, and release management practices.
- Partner with Development, Architecture, Infrastructure, and business leadership teams on reliability, modernization, and FinOps-led cost optimization.
Requirements
- At least 5 years of hands-on experience in SRE, CloudOps, DevOps, or production engineering and at least 7 years of overall industry experience.
- At least 5 years of expertise with AWS, PCF/Tanzu, and hybrid on-premise environments.
- Production-scale experience with Kubernetes and Docker.
- Experience with Terraform, including modules, state management, and governance.
- Experience with Jenkins, GitHub Actions, and ArgoCD/GitOps.
- Experience with Prometheus, Grafana, Splunk, Dynatrace, and the ELK stack.
- Operational and performance experience with Oracle, PostgreSQL, MongoDB, and Cassandra.
- Experience driving SLO/SLI frameworks, error budgets, reliability KPIs, cloud migration, modernization, and FinOps cost optimization.
- Strong analytical, problem-solving, stakeholder communication, and cross-team collaboration skills.
- B.E. or B.Tech in Computer Science, Information Technology, or a related engineering discipline.
- AWS certification such as AWS Certified Solutions Architect, SysOps Administrator, or DevOps Engineer is preferred.
- Basic scripting knowledge in Shell or Python is preferred.
Benefits
- Enhanced flexibility with the option to work from home or from regional engagement hubs in Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR.
- Flexible working hours outside the required 06:00 AM to 11:30 AM Eastern Time collaboration window.
- Work timings are listed as 2:00 PM to 11:00 PM IST.
- Occasional travel or commuting to Hyderabad or a regional hub may be required for meetings, training, and culture events.
Tech Stack
Apache CassandraAWSDockerGitHub ActionsGrafanaJenkinsKubernetesMongoDBPivotal Cloud FoundryPostgreSQLPrometheusPythonSplunkTerraform
Categories
DevOpsSite Reliability
About Synchrony
Synchrony (NYSE: SYF) provides consumer financing and payments solutions—such as private-label and co-branded credit cards, installment loans, and promotional financing—distributed through retailer and healthcare partnerships. It also operates Synchrony Bank, an online bank offering savings products and CDs. Headquartered in Stamford, Connecticut, the company was spun out of GE’s retail finance business in 2014 and serves millions of U.S. consumers and hundreds of thousands of small and midsize businesses.