Principal Service Engineer
Providence2 days ago
Hyderābād, IndiaStaff+
Responsibilities
- Lead end-to-end ServiceNow architecture, solution design, development, and technical delivery across IRM, BCM, and SecOps.
- Configure and implement risk registers, controls, compliance workflows, business impact analysis, continuity planning, recovery management, crisis response, security incident response, vulnerability response, and threat intelligence integrations.
- Develop ServiceNow applications, reusable workflows, automation components, and integrations using JavaScript, Glide API, Script Includes, Business Rules, Client Scripts, Flow Designer, and IntegrationHub.
- Build and maintain REST and SOAP integrations with enterprise applications, SIEM tools, vulnerability scanners, EDR platforms, cloud security platforms, and identity and access management solutions.
- Lead architecture and code reviews, platform governance, performance optimization, upgrades, release activities, and production deployments.
- Mentor developers and administrators and collaborate with business stakeholders, cyber-security, risk and compliance, QA, DevOps, security, infrastructure, and enterprise architecture teams.
Requirements
- 10–16 years of overall IT experience with strong ServiceNow implementation and architecture expertise.
- Hands-on experience with ServiceNow IRM/GRC, BCM, and SecOps implementations.
- Strong knowledge of JavaScript, Glide API, Flow Designer, ServiceNow scripting, and REST/SOAP integrations.
- Experience implementing Security Incident Response, Vulnerability Response, risk and compliance workflows, and Business Continuity processes.
- Understanding of CMDB, enterprise integrations, security operations, governance and compliance frameworks, and operational resilience.
- Strong leadership, problem-solving, stakeholder management, and communication skills.
- Preferred experience with SIEM tools, vulnerability scanners, cloud security platforms, identity and access management solutions, enterprise-scale digital transformation programs, Agile/Scrum, and ITIL.
- Preferred certifications include ServiceNow Certified System Administrator, Certified Application Developer, CIS–Risk & Compliance, and additional ServiceNow implementation or architect certifications.
Tech Stack
JavaScriptSOAP
Categories
About Providence
Providence is a nonprofit Catholic health system that operates hospitals, clinics, and related care services for patients and communities across the western U.S. It runs 51 hospitals and 829 clinics and also offers a health plan in select markets. Headquartered in Renton, Washington, Providence provides acute, ambulatory, virtual, and home-based care along with pharmacy and behavioral health services, supported by centralized technology, cybersecurity, and shared services teams.