Providence

Principal Service Engineer responsible for designing, integrating, and optimizing Five9 Intelligent Virtual Agent and enterprise conversational AI solutions. The role combines technical leadership, voice automation architecture, troubleshooting, and mentorship across contact center technologies.

Lead enterprise cybersecurity architecture and operations for Azure Landing Zones, cloud platforms, identity, security tooling, and incident response. This principal-level role combines hands-on security engineering, governance, DevSecOps, and technical leadership across a large Azure environment.

Lead enterprise IAM engineering initiatives by designing, developing, and optimizing SailPoint IdentityIQ and Identity Security solutions. This principal-level role combines hands-on development, architecture authority, platform operations, and technical leadership across cybersecurity and infrastructure teams.

Lead the research, development, and production deployment of domain-specialized Small Language Models for healthcare and cybersecurity. This principal-level role combines advanced model training, graph-based knowledge systems, RAG, inference optimization, and regulated healthcare AI implementation.

Principal Software Engineer leading the architecture and development of enterprise Identity and Access Management solutions across hybrid, cloud, and SaaS environments. The role combines IAM security engineering, backend and API development, platform modernization, and technical leadership.

SDET Engineer 2 responsible for testing and validating ServiceNow applications across ITSM, ITAM, and GRC. The role combines manual testing with automated test development using ServiceNow’s Automated Test Framework.

Lead enterprise ServiceNow architecture, development, and implementation across Integrated Risk Management, Business Continuity Management, and Security Operations. This hands-on principal role combines platform design, integrations, governance, technical leadership, and mentoring.

Lead ServiceNow Developer focused on ITOM Discovery and Service Mapping, improving CMDB accuracy, infrastructure visibility, and service-aware operations. The role combines platform development, automation, integrations, and governance across hybrid and cloud environments.